blargh

those of you who have done tech support or some kind of answer-phones job can sympathize with this, the others must empathize.

I get here and start answering phones/returning messages at 9.

Calls at:
8:17 (left a message)
8:45 (left a message)
9:17
9:27
9:32
9:37 (left a message)
10:01
10:04
10:09
10:11 (left a message)
10:23 (left a message)
10:48
10:51 (left a message)
11:16
11:18 (left a message)
11:23 (left a message)
11:42 (left a message)
11:51 (right as I was typing this out, heh)

That's 18 calls over the 3 hours I've been here... and while certainly some calls only take 2-3 minutes to deal with, some others take more like 20-30. So averaging 1 call every 10 minutes is just not a nice thing. Blah.

I'm caught up at the moment, which is nice except that now that it's noon, Caleb will come in, and I bet that since there will be two of us answering the phones the call flow will trickle down to zero. Mmm-hmm.

At least some of this material is so second-nature that I can read webcomics andor play Snood while talking to the customers. :)

blargh

those of you who have done tech support or some kind of answer-phones job can sympathize with this, the others must empathize.

I get here and start answering phones/returning messages at 9.

Calls at:
8:17 (left a message)
8:45 (left a message)
9:17
9:27
9:32
9:37 (left a message)
10:01
10:04
10:09
10:11 (left a message)
10:23 (left a message)
10:48
10:51 (left a message)
11:16
11:18 (left a message)
11:23 (left a message)
11:42 (left a message)
11:51 (right as I was typing this out, heh)

That's 18 calls over the 3 hours I've been here... and while certainly some calls only take 2-3 minutes to deal with, some others take more like 20-30. So averaging 1 call every 10 minutes is just not a nice thing. Blah.

I'm caught up at the moment, which is nice except that now that it's noon, Caleb will come in, and I bet that since there will be two of us answering the phones the call flow will trickle down to zero. Mmm-hmm.

At least some of this material is so second-nature that I can read webcomics andor play Snood while talking to the customers. :)

so cute...!

Just in case you don't read baronbrian's livejournal, check out the Time article on the first cloned cat. It's damn cute.

so cute...!

Just in case you don't read baronbrian's livejournal, check out the Time article on the first cloned cat. It's damn cute.

hmm

Well, Attorney General John Ashcroft made a speech yesterday to some religious broadcasters group that has a lot of people in an uproar (at least according to CNN today at lunchtime). Certainly I understand why. Apparently I'm not a civilized person. :(

For further giggles, check out the Concerned Women for America. I found them because one of their spokesMEN (it was a woman, but I'm being difficult on purpose) was talking on CNN about Ashcroft's speech.

I wonder if I'll be shot for being an atheist somday.

hmm

Well, Attorney General John Ashcroft made a speech yesterday to some religious broadcasters group that has a lot of people in an uproar (at least according to CNN today at lunchtime). Certainly I understand why. Apparently I'm not a civilized person. :(

For further giggles, check out the Concerned Women for America. I found them because one of their spokesMEN (it was a woman, but I'm being difficult on purpose) was talking on CNN about Ashcroft's speech.

I wonder if I'll be shot for being an atheist somday.