Covad installation

[juldea]

Hooray, Covad! After how long now? of back and forth with them and Verizon, today I finally have my broadband connection up and running.

...of course, the tech claimed that he wasn't allowed to set up wireless, and in fact wasn't allowed to give me my router password. What is this? I've never run across that before. Supposedly I can log in and find a waiver to find and then they'll allow me to mess with my own tech, but not beforehand. I guess it makes sense, but I've never run across that restriction before. londo, did we do this originally?

It doesn't ultimately matter for my desktop PC, but I would like my place to be usable by friends with wireless, too. And for when I eventually get a laptop.

But yay! Internet!

Comments

[bkdelong.livejournal.com]

Covad is doom DOOM DOOOOOOOOM. Yeah. They lock everything down, It's horrible. We went with Verizon Business DSL and are back to Comcast Business.

Glad it's finally working. Phew. What a PITA.

[juldea.livejournal.com]

I have had a VERY happy multi-year relationship with Covad, much much better than any service I ever received from Verizon or Comcast. The tech support calls that net a real person in under five minutes who doesn't treat me like an imbecile really helps. THAT SAID, in the past year sometime they have begun to outsource, and that has caused a significant drop in that very thing I like about them - the quick, helpful tech support. And now this. We shall see when I call them later how quickly the problem can be resolved.

[londo.livejournal.com]

This is a new wrinkle, as far as I know.

[juldea.livejournal.com]

All right. It was sad - I was all ready to give the guy the S__C__ (spaces not to scale) password. (Not really. But I considered it.)